Privacy Policy
Sourcia collects only what is needed to create sourcing cards, verify supplier leads, and handle buyer service requests.
Information you provide
Product descriptions, screenshots or product images, destination market, quantity, target price, packaging preferences, supplier links, and messages you send to Sourcia or the Expert Desk. If you sign in, Sourcia also receives an account ID, email, optional display name, and linked email, Apple, or Google identity.
How information is used
We use this information to map buyer needs into Chinese sourcing terms, search supplier leads, prepare quote requests, compare supplier replies, and return verification or quote results.
Account sync
After sign-in, Sourcia stores one revisioned account snapshot containing saved projects, supplier leads, Expert Desk tasks, Sourcia credit usage, and plan tier so that work can be recovered after reinstall or device change. This snapshot is separate from payment-provider and operational order records.
Backend and AI processing
Images and request details may be sent to Sourcia backend services, DeepSeek for sourcing analysis, Qwen for image matching or visible specification reading, and authorized 1688 supplier search. Factory names, addresses, regions, or candidate supplier coordinates may be processed by Amap, Google Geocoding, or Apple MapKit to locate or country-check a factory; Sourcia does not request the buyer's GPS location for this. Public supplier pages may be fetched by the Tencent browser worker, and supplier images may load directly from Alibaba supplier CDNs. Supplier-platform credentials and AI keys stay server-side.
Anonymous sessions and abuse controls
Sourcia may create a short anonymous session token, store a hashed app device nonce, store IP-derived rate-limit hashes, and count daily usage so buyer-facing AI and supplier-search routes can work without exposing backend admin credentials. These records are used for quota enforcement, abuse prevention, troubleshooting, and manual revocation.
First-party measurement
Sourcia records a small allowlisted set of product-interaction events for request, card, checkout, order, Desk, and report reliability. It does not use a third-party analytics SDK, advertising identifier, or cross-app tracking.
App Store purchases
When you buy a Lite, Pro, or Max monthly subscription or a one-time credit top-up, Sourcia records the Apple product and transaction identifiers, expiration or revocation state, and a hashed app account token needed to grant access once, restore it, and handle refunds.
Payments
Subscriptions and credit top-ups use Apple In-App Purchase. Apple processes the payment, so Sourcia does not receive or store payment-card or bank-account details. Separate payment outside the app is limited to tangible samples or products and shipment-related charges consumed outside the app.
Retention
Saved projects remain on device and, after sign-in, in the account snapshot until deletion. An unsaved recovered result and public upload images normally expire within 72 hours. Anonymous sessions normally expire after 7 days and authenticated sessions after 30 days. Order, Desk, support, report, mail, and backup records are retained only as needed for service, disputes, operations, and recovery; external providers may retain request logs under their terms.
Deletion
Delete account removes the Sourcia account, linked sign-in identities, authenticated sessions, entitlement binding, and account snapshot, then clears local projects, Desk tasks, credit usage, this device nonce, and the current anonymous session where possible. The app reports any auxiliary cleanup it cannot confirm. Historical orders, separate operational Desk/report/mail records, backups, and provider copies may require Support follow-up. Backups are not rewritten instantly; when production backups are enabled, retained copies must be removed under the approved launch retention period. Support can confirm the current handling.
Contact
Privacy or support requests can be sent through the Sourcia support page. Current support contact: support@riceroodcatsproduct.com.